Exporting Your AHC Problems

Exporting Your AHC Problems

Understandably, whenever a familiar veterinary procedure changes, the Society's claims consultants prepare for a flurry of claims until the profession gets up to speed with the new protocol.

As soon as it was announced the PETS scheme was to be replaced with Animal Health Certificate (AHC) post-Brexit, we were ready, up bright and early on 01 January 2021, waiting for a steady stream of claims associated with their completion.

Initially, COVID-19 restrictions reduced travel dramatically, so the expected increase was not immediately seen, but now the perfect storm of our Members under considerable work pressure due to the pandemic, a UK population desperate to finally escape to travel the world, increasingly observant EU border officials and a longwinded AHC certificate, with arguably less than clear accompanying guidance, has led to a flood of claims over the summer, hitting the heights of 3-4 per day at one stage.

Recognising the current situation may only be the tip of a melting iceberg as travel returns to pre-pandemic levels, we've listed the most common errors relating to claims we have handled to date. Forewarned is forearmed of course, so although this is undoubtedly not an exhaustive list of the difficulties members may come across, the following summary provides the typical background to claims handling by the Society in more recent times.

  • Failing to number each page 'X of Y' and ensure each page bears the unique certificate number
  • Failing to stamp and sign each page in a different colour from the printer ink
  • Fan stamping instead of single stamps
  • Simple clerical errors, typically involving transposing numerals in microchip numbers or inserting incorrect dates
  • Incorrectly putting final destination in the Consignee box (I.5) when the final destination is in a different country to the port of entry. Box I.5 must always contain the country of the port of entry
  • Date of reading and/or implantation of the microchip post-dating administration of the Rabies vaccination
  • Failure to score out relevant options of either date of reading or date of implantation of microchip. Remember even if you cross out date of implantation, the date of reading must still be the same as or precede the date of the Rabies vaccination!
  • Failing to put species name in Latin
  • Failure to attach certified copy of Pets Passport or Rabies vaccination certificate. It is not enough that your client travels with the original documents
  • Failure to keep certified copy
  • Failing to strike out, initial and stamp alterations
  • Failing to ensure box I.25 is ticked on the final copy to show the animal(s) are pets
  • Ensuring details of Rabies vaccinations into EU or NI issued Pets Passports which is no longer allowed to GB OVs
  • Failure to enter the 'description of commodity' (pet dog/cat etc.) at box I.18 and the quantity of animals at box I.20.

Although no doubt there are other ways members may come a cropper, we hope by ensuring you do not fall foul of these common pitfalls via a simple checklist, claims will inevitably fall and both pets and their owners will be more likely to enjoy a stress-free break!

VDS members with any questions or concerns about AHC can contact us on +44 (0) 1565 652737

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